So, what talent trends lead the agenda?

The last two years have reset the workforce agenda. Global challenges in health, economic and inequality have left an indelible mark on our people and our talent strategies. Organisations had no choice but to reshape work so that everyone could survive and thrive.


We’re looking for a collective of global HR leaders to share their perspective on these critical questions. Help us learn what really matters to your workforce as you reshape the world of work.

Why take part?

Exclusive first look: be the first to receive the research in 2022
Invitation to the launch webinar: insights and trends in talent

Reflecting on top trends in 2020–2021

With a global pandemic kicking off 2020, the new decade has been filled not only with fevered discussions about our health, wealth, jobs and well-being – but about the impact on our collective futures too. We’ve embraced new technologies more rapidly than we could have imagined. We’ve adopted remote working at speed. And the health and safety of our people has never been more critical.


COVID-19 didn’t just invade bodies, it exposed cracks in existing structures and accelerated change towards what was previously termed the ‘future of work’.


The four trends Mercer uncovered last year have not only endured an extraordinary year, they have grown in relevance. What is critical now is how companies act.


Explore Mercer’s refreshed 2020–2021 Global Talent Trends Report to understand the priorities setting the agenda for 2021.

Focus on futures

Work together to ensure people thrive now and in the future.

Race to reskill

Transform the workforce for a new world economy.

Sense with science

See ahead by augmenting Al with human intuition.

Energize the experience

Inspire and invigorate people by redesigning the work experience.

Our shifting future

We enter 2021 with a fundamentally altered view of work and society. Leaders are listening to their employees more than ever, and need to demonstrate empathy, inclusiveness and responsiveness on a daily basis. Leveraging the insights that emerge, it has never been more vital to weave together the technology and human agendas. What is the best way to respond to these challenges? How are leading organizations balancing listening and duty of care with agility and digital transformation? And how are employers transforming business practices for sustainability? 

Download 2021 Global Talent HR Trends report

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