Transform how HR is delivered in your organisation, to achivieve critical business strategies and drive world-class employee experiences
HR is long overdue for an overhaul and the demand for transformation is higher today than ever. Recent workplace trends are putting more pressure on HR to demonstrate its value to the business. But process should follow purpose. HR needs to understand where it’s coming from before it can articulate a new people-first proposition. This demands an honest evaluation of today’s HR service portfolio and user experience along with tomorrow’s business needs. The key is balancing economics with empathy.
When it comes to priorities for the HR function, adapting to new ways of working is top of mind so HR teams will have to become more agile. Accelerating programmes for flexibility, hard-wiring culture into workforce transformation plans and HR’s digitalisation are also high up on the agenda.
Enhancing the employee experience is another key driver for HR transformation, which matters in the near and long term. Research from Mercer’s Global Talent Trends Study shows energised employees are more resilient, more likely to stay, and more ready to reskill – all vital to helping businesses thrive.
So how can HR increase its impact?
Mercer will help you understand what HR work is performed where, the relative cost and effectiveness of HR priorities, and the degree of alignment with business objectives. We can assist you with the design and implementation of new HR organisational operating models and structures aligned to your unique business needs and industry best practices. We can develop HR governance models to support your HR strategy as part of a broader HR transformation project or on a stand-alone basis. We can help you transition to a more efficient HR Information System and get more returns out of your human capital management investments through our advisory services and technology integration expertise for Workday, ServiceNow and SAP.
By investing in improving HR effectiveness and impact, you will be able to answer and effectively solve for the following questions:
Mercer has been at the forefront of HR thought leadership globally. Through this journey, we have developed a wealth of in-depth functional knowledge and accumulated practical experience that has helped shape our points of view on the HR function of today and in the future.
Mercer has worked with many large organisations globally on HR transformation.
Mercer’s expertise in HR transformation differentiates us from our competitors, particularly in the following areas of strength:
Our advisors work with organisations within the Pacific and worldwide to design and plan workforces to be agile for change. Let us help you develop your workforce by leveraging our deep human capital expertise as well as our global insights and world-class capabilities across all lines of business.
Through asking challenging questions and analysing our rich breadth of data, we partner with you to design and develop robust organisation structures aimed at accelerating your business objectives.
Develop your future-of-work strategy and operating model, including your organisation’s design, governance and frameworks.
Align your business values, context and operating environment through your employees, as well as detailed benchmarking, including external norms (industry and geography specific) to assist you in future proofing your business from a talent perspective.
Identify and act upon cultural risks to build a powerful employee listening model.
Dr Ben Haste
Organisation Practice Leader, Pacific
Design a workforce strategy that is future-focused by using deep analytics and insights to evolve your HR function to drive effectiveness and deliver an enhanced employee experience.
Deliver value, agility and sustainability by designing structures, operating models and ways of working aligned to your business strategy.
Understand future workforce skill, capability and experience needs through deep analysis and insights in order to develop people strategies that will help you transform.
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