Developing future focused workforce strategies and plans through use of deep analytics and insights. 

In today’s complex and interconnected global marketplace with digital disruption, automation and COVID-19 accelerating new ways of working, organisations are facing an immediate need to build future-focused workforce strategies that allow for rapid and continuous adaption. At the same time, organisational boundaries are becoming more blurred as talent and capabilities are sourced beyond the traditional confines of the ‘permanent’ employee.


Leading organisations are transitioning to agile structures and building fluid talent arrangements, which are responsive to evolving environments. It’s now more important than ever to take time to gain deep insights from your workforce datasets and build future focused workforce strategies that will deliver on business objectives through ensuring you have the right capabilities, at the right time, for the right cost.


Leading organisations are transitioning to more agile structures with a focus on creating, capturing and delivering value and understanding how work is continuously evolving. Converting novel workforce datasets into meaningful insights and tying analytics to unique business plans and workforce priorities to demonstrate the “so what” allows organisations to gain traction through change and generate impact well into the future.


Workforce analytics has been around for some time, yet real progress has been slow. According to Mercer’s Global Talent Trends 2021 study, this year HR intends to focus on harnessing the power of data to inform workforce transformation, with over half (62%) of HR leaders focused on improving their analytic capabilities to support strategic workforce planning.  Only 14% believe they have already successfully implemented this practice. 



Executive rewards and incentives
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Workforce analytics has been around for some time, yet real progress has been slow. This year HR intends to focus on harnessing the power of data to inform workforce transformation, with over half (62%) of HR leaders focused on improving their analytic capabilities to support strategic workforce planning. Only 14% believe they have already successfully implemented this practice.
Created with Sketch.

– Global Talent Trends 2021 

Business professionals listening to coworker in creative office. Male and female colleagues are discussing at workplace. They are wearing smart casuals.

How Mercer can help


We will help you create a tailored people strategy and workforce plan with actionable solutions to create the workforce, build the capabilities, and drive the initiatives required to succeed in today’s volatile world and new shape of work.


We offer a systematic process for identifying and addressing gaps between current and projected future workforce requirements. We provide a rational business basis for prioritising, developing, and funding the people practices to support business objectives. We look at medium to long-term people and capability planning, with short-term wins in mind, focusing on identifying the future size, shape, capabilities and composition of the workforce and articulating how jobs and roles will evolve over time.


We also use disciplined analytics, planning and predictive modelling to help you address specifically critical workforce management issues and develop data-driven talent strategies to support business needs. 


By doing this, you will be able to answer and effectively solve for the following questions:

  • What does our future workforce need to look like?
  • What are the skills and capabilities needed?
  • Where are the gaps in our workforce supply and demand under different scenarios?
  • What actions can we take to shape the future workforce, and have agility to adapt to an ever-changing environment?

We pride ourselves on our partnership approach to develop a robust and adaptable strategic workforce plan, using our local and global expertise, methodologies and data.

Why partner with us


  • Our expert knowledge, know-how and tools based on over 20 years of research and client experience in strategic workforce planning and workforce analytics.
  • Our existing, market proven workforce strategy, planning and analytics methodologies and materials – i.e. playbooks, tools and templates.
  • Our ability to incorporate broader talent and reward experience and understanding to the workforce planning outcomes.
  • Our focus on knowledge transfer and coaching for you and your team. 
  • Our rich database of organisation and compensation benchmarks, analytics and insights with over 450,000 data points.



Our expertise in solving complex issues:


Our advisors work with organisations within the Pacific and worldwide to design and plan workforces to be agile for change. Let us help you develop your workforce by leveraging our deep human capital expertise as well as our global insights and world-class capabilities across all lines of business.


Through asking challenging questions and analysing our rich breadth of data, we partner with you to design and develop robust organisation structures aimed at accelerating your business objectives.

Develop your future-of-work strategy and operating model, including your organisation’s design, governance and frameworks.

Align your business values, context and operating environment through your employees, as well as detailed benchmarking, including external norms (industry and geography specific) to assist you in future proofing your business from a talent perspective.


Identify and act upon cultural risks to build a powerful employee listening model.

Map out your needs and develop strategies to transform and improve effectiveness across your organisation.

Detailed planning and integration, specifically in projects to do with M&A, change management and associated communications.

Understand, align and optimise your rewards and benefits programs in more than 150 countries and organisations of all sizes.

Design executive, sales and broad-based incentives aligned with objectives.



Get in touch with Mercer ...


Dr Ben Haste

Dr Ben Haste
Organisation Practice Leader, Pacific


Ephraim Spehrer Patrick

Ephraim Patrick
Partner, Pacific


Ephraim Spehrer Patrick

Kate Whitehead 
Principal, Pacific


Ephraim Spehrer Patrick

Lang Ip 
Senior Associate, Pacific






Learn more about the solutions Mercer provides...


Workforce planning and organisation design

Design a workforce strategy that is future-focused by using deep analytics and insights to evolve your HR function to drive effectiveness and deliver an enhanced employee experience.

Workforce analytics and insights

Understand future workforce skill, capability and experience needs through deep analysis and insights in order to develop people strategies that will help you transform. 

Speak with a Mercer Consultant

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